A customer was struggling with ISF RA readings that were consistently out of spec, leading to quality failures and performance issues. If left unresolved, this risked continued revenue loss, ongoing production inefficiencies, and customer complaints.
OUR APPROACH
We replaced the customer’s existing chemistries with Janed’s Isotropic Process, delivering a tailored solution focused on improving performance, consistency, and reliability. This cross-functional effort, spanning Sales, Technical Service, and R&D, was implemented and validated in under two weeks.
THE RESULTS
- Lowered RA readings by >1.2 µm
- Chemical usage reduced by 65%
- Cost Reduced by 20%
THE TAKEAWAY
Relationships drive results. By maintaining connections and understanding customer challenges, our team was able to deliver a proven solution, demonstrating that the Janed’s 3-step ISF process consistently delivers measurable results.